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Press Releases VPI In The News Analyst Recognition Customer Successes Strategic Partnerships

June 24, 2008
SER and VPI Partner to Deliver Superior Call Recording and WFO Solutions to Contact Centers >>

April 22, 2008
VPI Joins Payment Card Industry (PCI) Security Vendor Alliance >>

March 11, 2008
VPI's Call Recording and Quality Monitoring Solution Rated Avaya Compliant >>

 
VPI Featured in Business Management Magazine. The Potential of Contact Center Performance Management >>

VPI Named Leader in Product, Implementation, Service, Training and Professional Services in DMG Consulting Vendor Satisfaction Survey
VPI Named Leader in Product, Implementation, Service, Training and Professional Services in DMG Consulting Satisfaction Survey >>

Taking the Communication Center to the Next Level: Is Your Recording Solution Up to the Task? >>

 

Gartner's perspective on VPI call recording and call center performance analytics solutions.
VPI Receives "Positive" Rating in Gartner's Contact Center Quality Management Report >>

Frost & Sullivan perspective on VPI call recording and call center performance analytics solutions. VPI Awarded Prestigious
Frost & Sullivan Customer Value Enhancement Award. >>

VPI 
                        Awarded Prestigious<br>
                        Frost & Sullivan Customer Value Enhancement Award for Outstanding Call Recording and Contact Center Performance Analytics Solutions and Service.

 


1-800-Flowers.com significantly decreases operational costs and increases utilization rates of over 2,000 agents across 9 sites. >>


Bank of America experiences return on investment with 6 months, achieving an increase in agent up time of over 40%. >>

 

Avaya Call Recording and Avaya Reporting Software     Learn More >>

Cisco Call Recording and Cisco Reporting Software            Learn More >> 

Mitel Call Recording and Mitel Reporting Software  Learn More >>


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About VPI

VPI (Voice Print International) is a leading innovator and provider of integrated call recording and workforce optimization solutions for enterprises, trading floors, government agencies, and first responders. Through its award-winning suite of solutions, VPI empowers organizations to proactively improve the customer experience, increase workforce performance, ensure compliance, and align tactical and strategic objectives across the enterprise. With the power to be proactive, organizations are equipped to actively identify and maximize opportunities and minimize risk. VPI call recording and workforce optimization solutions are designed with reliability, adaptability, and expandability in mind to accommodate changing technologies, customer needs and legislation. For more than a decade, VPI has been providing proven technology and superior service to more than 1,000 customers in over 35 countries.

Why should your organization rely on VPI? Click here to learn more about the VPI Advantage.

 
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